A consolidated rental car facility (CRCF) is a complex that hosts numerous rental car agencies. They are often found at American airports. The incentive for building consolidated facilities are numerous, including: less congestion on surface streets, more convenience for rental car company employees, greater efficiencies for rental car companies, and numerous environmental benefits from reduced emissions to consolidated, professionally managed fueling stations. Typical services to the rental car companies include onsite offices, fueling, car wash, car prep (vacuums, windshield wiper fluids, and trash services), and light maintenance areas.
A CRCF may include the following areas: Customer Service Area/Building (CSA/CSB); Garage or "ready/return" areas; and back of house prepping areas or "Quick-Turn-Around" (QTA) stations.
Locations
Planned CRCFs
On May 21, 2015, Chicago's O'hare International Airport broke ground on a consolidated rental car and public parking facility, a $782 million project which will result in 4,200 rental car company spaces and 2,600 public parking spaces. The project is expected to be completed in 2018.
Phoenix Airport Car Rental Return Video
Criticism
Consolidated rental car facilities often result in higher rental car fees, long distances between facilities and the airports they serve, and frustration over consolidated rental car shuttles, which can be crowded.
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